Finding the ideal item that captures your style and complements your unique taste can be challenging in fine jewelry. That’s why having a reliable return policy is essential, primarily when investing in high-quality pieces. In this blog post, we’ll delve into the details of Mejuri return policy, a well-known Canadian jewelry company distinguished by its stunning designs and dedication to excellence.
What is the Mejuri Return Policy?
At Mejuri, they understand that jewelry is more than just an accessory – it reflects your individuality. That’s why they offer a straightforward 30-day return policy. Whether you’ve changed your mind or the piece doesn’t meet your expectations, you can return most Mejuri products within 30 days of purchase, provided they are returned in the same condition as received, with original tags and packaging.
What is the warranty on Mejuri exchange?
In addition to their generous return policy, Mejuri offers a 2-year warranty on its products. After two years of purchase, if there are any manufacturing flaws or problems with your Mejuri jewelry, you can initiate an exchange or repair process, ensuring your investment remains in top condition.
Mejuri Return Policy Without Receipt
While having a receipt or proof of purchase can streamline the return process, Mejuri recognizes that things can sometimes go missing. If you’ve lost your receipt, don’t worry! Mejuri still allows returns without a receipt, but a few additional steps are involved.
In such cases, you may be required to provide additional information or documentation to verify your purchase, such as a credit card statement or order history. Additionally, without a receipt, you may receive a merchandise credit or exchange instead of a refund.
Mejuri Return Policy: After 30 days
Mejuri’s standard return window is 30 days from the date of purchase. After this period, Mejuri only accepts exchanges or refunds if the product is flawed or still protected by the original 2-year guarantee. It’s always best to initiate the return process within the 30-day window to ensure a smooth and hassle-free experience.
Mejuri Refund Policy
Regarding refunds, Mejuri aims to make the process as straightforward as possible. If you return an item within the 30-day return window and have a valid receipt or proof of purchase, you’ll receive a full refund in the original form of payment. Refunds are normally processed within 7-14 business days after Mejuri receives and inspects the returned item.
What Is the Mejuri Exchange Policy?
If you’d like to exchange a product for a different size, style, or variant, Mejuri exchange policy covers you. Suppose the item is within the 30-day return window and in its original condition, including all tags and packaging. In that case, you can request an exchange for a different Mejuri product of equal or lesser value. You’ll need to pay the difference if the new item costs more.
Authorized Returns
While Mejuri strives to accommodate most returns, certain items may need to be eligible for returns or exchanges. These include:
1. Heavily used or damaged items
2. Customized or personalized products
3. Products purchased from unauthorized resellers
Items that are not refundable
While Mejuri aims to accommodate most returns, Exchanges, and refunds are unavailable for particular items. These items include:
1. Gift cards
2. Customized or personalized products
3. Products that have been worn or altered
How to Return an Item to Mejuri
Returning an item to Mejuri is straightforward, whether you purchased it online or through a retail partner.
Online Returns:
1. Log in to your Mejuri account and locate the order you wish to return.
2. Follow the prompts to initiate a return request and provide the reason for the return.
3. Print the Mejuri return label that is pre-paid.
4. Pack the item(s) securely in their original packaging, along with all tags and components.
5. Put the pre-paid return label on the parcel and mail it to the shipping carrier’s closest office.
6. Once Mejuri receives and processes your return, you’ll receive a refund or merchandise credit accordingly.
Note: Mejuri does not currently offer in-store returns, as their products are primarily sold online and through select retail partners. However, you may be able to initiate a return at specific partner locations, subject to their policies.
FAQs About Mejuri Return Policy
1. Can I return an item without the original packaging and tags?
It’s recommended that items be returned with their original packaging and all tags, as Mejuri requires items to be in the same condition as received for returns.
2. How long does receiving a refund for an online return take?
Refunds for online returns typically take 7-14 business days to process and reflect in your account or credit card statement.
3. Can I exchange an item for a different size or style?
Yes, Mejuri allows exchanges for different sizes or styles if the item is within the 30-day return window and in its original condition, including all tags and packaging.
4. Can I return an item that was a gift?
Yes, you can return items that were gifts, but you’ll need to provide the order confirmation or gift receipt to ensure a smooth return process.
5. What if my item needs to be fixed or fixed?
If your Mejuri product is defective, you can initiate a return or exchange anytime, even after the standard 30-day return window, by contacting Mejuri’s customer service. Additionally, their 2-year warranty covers manufacturing defects.
Conclusion
Mejuri return policy is designed to provide a hassle-free shopping experience for jewelry lovers. With a 30-day return window and a straightforward online return process, You may shop with assurance because you can exchange or refund items as needed. By understanding the specifics of their return policy and the 2-year warranty, you can invest in exquisite Mejuri pieces that not only reflect your personal style but also stand the test of time. Happy shopping, and enjoy your Mejuri jewelry!
