Shopping for fashionable apparel can be an exhilarating experience, but sometimes, the items we purchase may not meet our expectations. In such cases, clearly understanding the retailer’s return policy is crucial. Aritzia, a renowned Canadian fashion retailer, offers a user-friendly return and exchange policy to ensure customer satisfaction. In this blog post, we’ll delve into the details of Aritzia return policy, covering various scenarios and addressing frequently asked questions.
What is Aritzia Return Policy?
At Aritzia, they understand that fashion choices can be personal, and sometimes, a particular item might not resonate with you. That’s why they have a straightforward return policy (For regular-priced merchandise, Aritzia offers a generous return window of 30 days Discounted or on-sale items cannot be returned) that makes it easy to return items you’re not in love with. Whether it’s a matter of fit, style, or simply a change of heart, Aritzia’s got you covered.
Aritzia Regular Priced Merchandise Returns
For regular-priced merchandise, Aritzia offers a generous return window of 30 days from the shipping date. If you’re unsatisfied with your purchase, you can receive a full refund within this timeframe. However, if you prefer to keep shopping at Aritzia, you can opt for a merchandise credit on an eGift Card up to 40 days from the shipping date. Unfortunately, after 40 days, Aritzia will no longer accept returns.
Aritzia Sale Merchandise Returns
When it comes to selling merchandise, the rules slightly differ. For sale items marked with a discount of less than 50%, you can return them for merchandise credit on an Gift Card if done within 30 days of the shipping date. However, Discounted or on-sale items cannot be returned using the original payment method. If the sale item is marked at 50% off or greater, it is considered a final sale and cannot be returned.
Aritzia Return Policy Without Receipt
If you misplace your receipt or proof of purchase, Aritzia has you covered. You can still return your items, and a refund or merchandise credit will be issued based on the item’s current selling price.
What Is Aritzia Holiday Return Policy
During the holiday season, Aritzia extends its return policy to accommodate the influx of gift-giving. For items purchased between November 1st and December 31st, the return window is extended to January 31st. This generous extension allows ample time for gift recipients to evaluate their presents and initiate returns or exchanges if necessary.
What Is Aritzia Exchange Policy?
While Aritzia does not offer direct exchanges for online purchases, they provide a seamless alternative. If you’d like to exchange an item, complete a return and place a new order for the desired item. Keep in mind that Aritzia does not cover international return shipping costs.
Aritzia Regular Priced Merchandise Exchange
While Aritzia doesn’t offer direct exchanges for online purchases, they’ve made the process seamless. If you’d like to exchange an item, complete a return and place a new order for the desired item. It’s worth noting that Aritzia does not cover international return shipping costs.
Aritzia Sale Merchandise Exchange
Like regular-priced merchandise, Aritzia does not offer direct exchanges for sale items purchased online. If you’d like to exchange a sale item, you must complete a return and place a new order for the desired item. As mentioned earlier, Aritzia does not cover international return shipping costs.
What Is Aritzia Clearance Return Policy?
Aritzia clearance items are considered final sale and cannot be returned or exchanged. This policy applies to items marked as “Final Sale” or “Clearance.”
Aritzia Final Clearance
Items marked as “Final Clearance” are not eligible for returns, exchanges, or price adjustments. These products are non-refundable and are sold as-is.
How to Return an Item to Aritzia
Aritzia offers two convenient options for returning items: online returns and in-store returns.
Online Returns
- Visit Aritzia website and navigate the “Returns” section.
- Follow the prompts to initiate an online return request.
- Print the pre-paid return shipping label provided.
- Repackage the item(s) securely in the original packaging, if possible.
- Affix the pre-paid shipping label to the package.
- Either arrange a pickup or drop the package off at the shipping carrier’s specified location.
- The return policy will give a refund or merchandise credit after Aritzia receives and processes the return.
In-Store Returns
- Get the item(s) you want to return and the original receipt or proof of purchase to complete the return.
- Visit any of Aritzia’s retail locations during regular business hours.
- Proceed to the customer service desk or returns counter and inform the associate that you want to initiate a return.
- Present the item(s) and the receipt or proof of purchase.
- The associate will process the return and issue a refund or merchandise credit based on the return policy.
FAQs About Aritzia Return Policy
Q: Can I return an item without a receipt?
A: Yes, Aritzia accepts returns without a receipt. However, a refund or merchandise credit will be issued based on the item’s selling price.
Q: Can I return or exchange final sale or clearance items?
A: No, final transaction and clearing Items with the labels “Clearance” or “Final Sale” cannot be returned or exchanged.
Q: Can I exchange an item for a different size or color?
A: Aritzia does not offer direct exchanges for online purchases. If you’d like to exchange an item, you must complete a return and place a new order for the desired item.
Q: Does Aritzia cover return shipping costs for international orders?
A: No, Aritzia does not cover international return shipping costs.
Conclusion
Aritzia return policy is designed to provide customers with a hassle-free shopping experience. By understanding the policy details, you can make informed decisions and ensure a smooth return or exchange process. Whether you’re a loyal Aritzia shopper or a first-time customer, familiarizing yourself with their return policy can help you confidently navigate any potential issues. Remember to contact Aritzia’s customer support team for additional help if you have any particular queries or worries.
