When shopping for fashion and lifestyle products online, it is essential to have a clear understanding of the brand’s return policy. Cherieday, an e-commerce retailer, offers a customer-friendly return policy to ensure satisfaction with every purchase. This article will give an extensive overview of Cherieday return policy, helping you navigate the process smoothly and make informed decisions about your shopping experiences.
What is Cherieday Return Policy?
Cherieday return policy allows customers to return or exchange items within 30 days of delivery. Key points of the policy include:
- Exchanges and refunds are available within 30 days following the date of delivery.
- Items must be unworn, undamaged, unwashed, and have all original tags attached
- Return shipping costs are the customer’s responsibility.
- The original shipping fee is non-refundable.
- Gift card orders are not eligible for returns or exchanges
This policy reflects Cherieday commitment to customer satisfaction while maintaining reasonable business practices.
Cherieday Policy Without Receipt
Cherieday Customers can initiate returns by contacting the customer service team and providing their order number, indicating that a receipt may not be required.
Cherieday Return Policy: After 30 days
Cherieday standard return policy allows returns and exchanges within 30 days of delivery. The policy of Cherieday gives changes or extensions to this timeline beyond the 30 days.
What Is Cherieday Exchange Policy?
Cherieday policy allows customers to exchange items for a different size or color if the original item is returned within the 30-day window and the requested item is available.
What Is Cherieday Return and Exchange Fee?
Cherieday customer is responsible for the return shipping costs; the original shipping fee is non-refundable.
Cherieday Warranty
The Cherieday information needs to detail the Company’s specific warranty policy. As an online retailer, any warranty-related issues would likely be handled case by case.
Cherieday Terms and Conditions
Key terms and conditions of Cherieday return policy include the following:
- 30-day return window from the delivery date
- A return shipping fee is non-refundable.
- Items must be unworn, undamaged, unwashed, and have all original tags
- Gift card orders are not eligible for returns or exchanges
- Final sale items are not eligible for returns or exchanges
- The original shipping fee is non-refundable
These conditions help maintain the quality of returned items and ensure a fair policy for all customers.
Cherieday Customer Service
Cherieday offers customer service support via email at [email protected]. Customers can contact the support team to initiate exchanges, initiate returns, or resolve other inquiries.
CONTACT US
Email: [email protected].
Text us:1 (855) 647-3966
Service time: Monday-Friday 9 am – 5 pm EST
Cherieday Refund Policy
When a return is accepted, Cherieday refunds the original payment method. The refund process typically takes 5-15 business days.Customers should contact the customer service team if the refund is received after 30 days.
Does Cherieday have a holiday return policy?
The Cherieday standard 30-day return policy applies to all purchases, including those made during sale periods.
Cherieday Authorized Returns
Cherieday must authorize all returns. Customers must contact the customer support department to start the return procedure and obtain instructions. Only authorized returns may be accepted or delayed.
Return Procedures for Authorized Returns
To initiate a return:
- Email Cherieday customer service at [email protected] with your order number and reason for return
- Receive the return authorization and instructions from the customer service team
- Package the item(s) securely with original tags and labels
- Deliver the item to the specified return address.
- Keep the tracking information for your records.
Following these procedures ensures a smooth return process and helps avoid any potential issues.
Cherieday Items that are not refundable
According to Cherieday policy, the following items are not eligible for returns or exchanges:
- Gift card orders
- Final sale items
Customers should carefully review product details and sale information before purchasing to avoid any issues with returns.
How to Return an Item to Cherieday
In-Store Returns:
Cherieday as an online-focused retailer, all returns must be processed through their online system.
Online Returns:
- Email Cherieday customer service at [email protected] with your order number and reason for return
- Receive the return authorization and instructions from the customer service team
- Package the item(s) securely with original tags and labels
- Deliver the item to the return address specified.
- Keep the tracking information for your records.
This process ensures that your return is adequately tracked and processed.
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FAQs About Cherieday Return Policy
How long do I have to return an item?
You have 30 days from the delivery date to initiate a return or exchange.
Can I return sale items?
No, items marked as “Final Sale” are not eligible for returns or exchanges.
Do I have to pay for return shipping?
Yes, return shipping costs are the customer’s responsibility.
Can I exchange an item for a different style?
Swapping an item for one of the same styles in a different size or color is possible.
Will I get a full refund if I return an item?
You’ll receive a full refund using the original payment method minus the shipping fee.
How long does it take to process a refund?
Refunds are typically processed within 5-15 business days of receiving the return.
Conclusion
Cherieday return policy offers customers a fair and straightforward process for returning or exchanging purchases. With a 30-day window and the ability to exchange items for different sizes or colors, the policy provides flexibility for customers needing to adjust their orders. By understanding the policy’s guidelines, such as the exclusion of final sale items and the need to return items in pristine condition, customers can make informed decisions when shopping with Cherieday.
