Finding the right gear is crucial for your game when purchasing bowling equipment. However, sometimes, what looks perfect online needs to meet your expectations in person. That’s where a solid return policy becomes invaluable. In this comprehensive guide, we’ll explore BowlersMart return policy, ensuring you have all the information you need to shop confidently.
What is BowlersMart Return Policy?
BowlersMart offers a customer-friendly 60-day return policy to provide peace of mind with every purchase. Their policy allows customers to return or exchange new and unused items within a specified timeframe, ensuring satisfaction with every transaction.
BowlersMart Return Policy Time Limit
BowlersMart provides a generous 60-day return window from the date of delivery. This extended period gives customers ample time to evaluate their purchases and decide if they meet their needs.
BowlersMart Terms and Conditions
To be eligible for a return or exchange, items must be:
- New and unused
- In original packaging
- Shipped in a protective box or material
Shoes must be tried on only on a clean, dry surface. Drilled bowling balls cannot be returned or exchanged.
BowlersMart Policy Without Receipt
The BowlersMart online purchases come with digital receipts; this shouldn’t be a common issue for BowlersMart customers.
BowlersMart Return Policy After 30 days
BowlersMart 60-day return policy extends well beyond the standard 30-day window many retailers offer.You can initiate a return or exchange as long as you’re within the 60-day period from the delivery date.
BowlersMart Exchange Policy
The exchange policy mirrors the return policy. Customers have 60 days from the delivery date to exchange items. To initiate an exchange, use the return form on their website, select “exchange” from the dropdown menu, and specify the desired item in the comments section.
What Is BowlersMart Return and Exchange Fee?
One of BowlersMart most customer-friendly policies is that they cover the shipping costs for returns and exchanges. This applies to both standard returns and exchanges and defective items. However, it’s important to note that this free return shipping is only available for U.S. customers, excluding Hawaii, Alaska, and Puerto Rico for roller bags.
BowlersMart Warranty
BowlersMart stands behind the products they sell with a warranty policy. If you receive a defective item, you can file a warranty claim. If approved, they will replace the item free of charge or provide store credit if a suitable replacement isn’t available.
Additionally, BowlersMart offers a unique “Double The Warranty Plan” for extra protection. This extended warranty provides even more coverage for your purchases.
BowlersMart Tracking
To track your order or return, you can enter your Order ID on the BowlersMart website. This ID is provided on your receipt and in the confirmation email sent after purchase.
BowlersMart Customer Service
BowlersMart likely offers customer support through:
Phone: 800-279-2695.
BowlersMart Refund Policy
Upon approval of your return, BowlersMart offers a full refund for items returned within the 60-day window. The refund is typically issued using the original payment method used for the purchase.
BowlersMart Items That Are Not Refundable
The following items are not eligible for return or exchange:
- Bowling balls that have been drilled
- Shoes that show signs of wear or have been used on surfaces other than clean, dry ones
- Items not in their original packaging
- Products that have been used or show signs of wear
Does BowlersMart Have a Holiday Return Policy?
The standard 60-day return policy applies year-round unless stated on their website during the holidays.
BowlersMart Authorized Returns
All returns must be authorized through BowlersMart return process. This involves using their online return form to initiate the return and receive a return shipping label.
BowlersMart Return Procedures for Authorized Returns
To initiate a return:
- Visit the BowlersMart website and locate their return form
- Enter your order number and shipping zip code
- Follow the prompts to select the items you wish to return
- Choose between a refund or an exchange
- Print the provided return shipping label
- Package your item securely, ensuring it’s in its original condition
- Attach the return label and drop off the package at an authorized shipping location
BowlersMart Reviews
“I can’t say enough good things about BowlersMart return policy! When I ordered a new bowling ball online, I was worried it might not be right for me. But their 60-day return window gave me plenty of time to try it out at my local alley. When I decided I needed a different weight, their exchange process was a breeze. The free shipping both ways was the cherry on top. BowlersMart has earned a customer for life!”
How to Return an Item to BowlersMart
In-Store Returns
BowlersMart primarily operates as an online retailer.
Online Returns
- Go to BowlersMart.com and locate the return form
- Enter your order number and shipping zip code
- Select the items you wish to return
- Choose between a refund or an exchange
- Print the provided return shipping label
- Package your item securely in its original condition
- Attach the return label and ship the package
Read More
Sheets & Giggles Return Policy
FAQs About BowlersMart Return Policy
Q: How long do I have to return an item?
A: You have 60 days from the delivery date to return or exchange an item.
Q: Do I have to pay for return shipping?
A: No, BowlersMart covers return shipping costs for U.S. customers (with some exceptions for roller bags in HI, AK, and PR).
Q: Can I return a bowling ball that’s been drilled?
A: No, bowling balls that have been drilled cannot be returned or exchanged.
Q: What if I receive a defective item?
A: Contact BowlersMart within 72 hours of delivery to file a warranty claim for defective items.
Q: Can I exchange an item instead of returning it?
A: You can request an exchange within the same 60-day window as returns.
Q: How do I track my return?
A: You can track your return using the Order ID provided in your original purchase confirmation.
Conclusion
BowlersMart return policy stands out for its customer-friendly approach, offering a generous 60-day window for returns and exchanges. With free return shipping and a straightforward process, they’ve eliminated much of the stress typically associated with online shopping. Whether you’re a seasoned pro or a bowling newbie, you can shop confidently, knowing that BowlersMart has your back if your purchase doesn’t meet your expectations.