Dorris Wedding Return Policy: 30 Days From The Ship Date

When shopping for wedding dresses and accessories, it’s crucial to understand the brand’s return policy. Dorris Wedding, a popular online wedding attire retailer, offers a customer-friendly return policy to ensure every purchase’s satisfaction. This guide will provide a detailed overview of Dorris Wedding return policy, helping you make informed decisions and navigate any potential returns smoothly.

What is Dorris Wedding Return Policy?

Dorris Wedding return policy is designed to be straightforward and customer-centric. The company offers a 30-day return window for most items purchased from its website. Key points of the policy include:

1. Returns are accepted within 30 days of receiving the order
2. Items must be in original condition, unworn, unwashed, unaltered, and with the security seal attached
3. Full refunds are offered for the product cost minus a restocking fee
4. Customers are responsible for return shipping costs
5. A return form must be included with the returned parcel

This policy reflects Dorris Wedding commitment to customer satisfaction while maintaining reasonable business practices.

Dorris Wedding Policy Without Receipt

A physical receipt is likely optional since all returns must be initiated by contacting customer service and providing the Order ID. Customers can use their order information to initiate the return process.

Dorris Wedding Return Policy: After 30 days

The policy explicitly states a 30-day return window from the date of receiving the order. Returns after this period are not accepted according to the stated policy.

What Is Dorris Wedding Exchange Policy?

Dorris Wedding does not offer an exchange service. The policy states that they don’t provide exchange services or accept “buy-more-keep-one” practices. Customers who need a different size or style must return the item and place a new order.

What Is Dorris Wedding Return and Exchange fee?

Dorris Wedding applies a restocking fee for all returns:

1. 5% restocking fee for orders with non-discounted shipping (over USD 6.99)
2. 15% restocking fee for orders with discounted or free shipping (USD 0 or USD 6.99)

These charges assist in covering the price of handling returns and restocking merchandise.

Dorris Wedding Warranty

For issues related to product quality or defects, it contact Dorris Wedding customer service directly.

Dorris Wedding Terms and Conditions

Key terms and conditions of Dorris Wedding return policy include:

1. 30-day return window from the date of receiving the order
2. Items must be in original condition, unworn, unwashed, unaltered, and with the security seal attached
3. Customized items and gifts are not eligible for return or exchange
4. Personal care items (including lingerie and swimwear) are final sale due to hygiene reasons
5. Rush fees are non-refundable
6. Custom duties charged by the customer’s government are non-refundable

These conditions help maintain the quality of returned items and ensure a fair policy for all customers.

Dorris Wedding Customer Service

Dorris Wedding offers customer service support through email at [email protected]. For return instructions and to initiate a return, customers must speak with customer care. The goal of the support staff is to reply within 24 to 72 hours.

E-mail: [email protected]

Company Info: Meledo Company Limited 4/4a Bloomsbury Square, London, United Kingdom, WC1A 2RP(This is not returning address)

Company Number: 11736866

TEL: 442086385417

Dorris Wedding Refund Policy

When a return is accepted, Dorris Wedding refunds the product cost minus the applicable restocking fee. The refund process includes:

1. Verification of the returned item’s condition
2. Processing of the refund within 72 hours of receiving and verifying the return
3. 5-10 business days for the refund to appear in the customer’s account, depending on their bank’s processing speed

Original shipping fees and any customs duties are not refundable.

Does Dorris Wedding have a holiday return policy?

The standard 30-day return policy applies to all purchases, including those made during sale periods.

Dorris Wedding Authorized Returns

Dorris Wedding customer service must authorize all returns. To begin a return, customers must get in touch with customer support within 30 days of receiving their product. Returns without authorization may be rejected.

Return Procedures for Authorized Returns

To initiate a return:

1. Contact Dorris Wedding customer service via email ([email protected]) within 30 days of receiving your order
2. Provide your Order ID, reason for return, and photos if possible
3. Wait for return instructions from customer service
4. Fill out the provided return form
5. Pack the item(s) securely with all original packaging and the security seal attached
6. Include the completed return form in the package
7. Ship the package to the provided return address within seven days of receiving the return form
8. Use a trackable shipping method and share the tracking number with Dorris Wedding via email

Following these procedures ensures a smooth return process and helps avoid any potential issues.

Dorris Wedding Items that are not refundable

According to Dorris Wedding policy, the following items are not refundable:

1. Customized items
2. Gifts
3. Personal care items (including lingerie, swimwear)
4. Rush fees
5. Custom duties charged by the customer’s government

Always check the product description carefully before purchasing to see if an item falls into one of these categories.

How to Return an Item to Dorris Wedding

In-Store Returns:

Dorris Wedding All returns must be processed through an online retailer’s system.

Online Returns:

1. Contact Dorris Wedding customer service via email ([email protected]) within 30 days of receiving your order
2. Provide your Order ID, reason for return, and photos if possible
3. Wait for return instructions from customer service
4. Fill out the provided return form
5. Pack the item(s) securely with all original packaging and the security seal attached
6. Include the completed return form in the package
7. Ship the package to the provided return address within seven days of receiving the return form
8. Use a trackable shipping method and share the tracking number with Dorris Wedding via email

This process ensures that your return is properly tracked and processed.

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Conclusion

Dorris Wedding return policy offers customers a structured process for returning items within a month of delivery. While some fees apply and certain items are non-returnable, the overall policy demonstrates Dorris Wedding commitment to customer satisfaction. Clear guidelines on fees, non-returnable items, and return procedures help set customer expectations customers’ expectations. By understanding these details, shoppers can make informed decisions when purchasing from Dorris Wedding, ensuring a more satisfactory experience with their wedding attire and accessories.