When purchasing performance wear and recovery products, it’s essential to understand the brand’s return policy. Incrediwear, a leading company in innovative wearable technology, offers a customer-friendly return policy designed to ensure satisfaction with every purchase. This manual will thoroughly explain Incrediwear return policy, helping you make informed decisions and smoothly navigate potential returns or exchanges.
What is the Incrediwear Return Policy?
Incrediwear return policy is designed to be customer-centric and straightforward. The company offers a generous 60-day return period for domestic orders. Key points of the policy include:
- Free returns and exchanges on domestic orders within 60 days of purchase
- Items must be unwashed and undamaged, with original tags attached
- Returns for online purchases cannot be processed at retail locations
- Original shipping costs are not refunded
This policy reflects Incrediwear commitment to customer satisfaction while maintaining reasonable business practices.
Incrediwear Policy Without Receipt
Incrediwear online return process likely allows customers to initiate returns using their order information. This digital system makes it convenient for customers to manage their returns without needing a physical receipt.
Incrediwear Return Policy After 60 days
Incrediwear return policy states that returns and exchanges are accepted within 60 days of purchase. After this period, returns are typically not accepted. You must start your return within this window to be eligible for a refund or exchange.
What Is Incrediwear Exchange Policy?
Incrediwear offers free exchanges on domestic orders within 60 days of purchase. This policy lets customers easily swap items for a different size or style. However, all products must be returned with attached original tags and show no signs of washing or extensive use.
What Is Incrediwear Return and Exchange Fee?
Incrediwear offers free returns and exchanges on domestic orders. When returning a purchase, the initial delivery charge will not be reimbursed.
Incrediwear Warranty
Incrediwear addresses Defective items. If you receive a damaged or defective item, it is recommended that you email a photo and the necessary details to [email protected] for expedited processing.
Incrediwear Terms and Conditions
Some key terms and conditions of Incrediwear return policy include:
- Returns and exchanges must be made within 60 days of purchase
- Items must be unwashed and undamaged with all original tags attached
- Gift cards and promotional (free) items are final sale
- Returns for third-party purchases must be handled through the original seller
- Products showing signs of washing or extensive use may be rejected for return or exchange
These conditions help maintain the quality of returned items and ensure a fair policy for all customers.
Incrediwear Customer Service
Incrediwear offers customer service support via email at [email protected]. Customers can contact this address with concerns about damaged or defective items or for general inquiries about returns and exchanges.
Customer support is available through:
- Email:Â [email protected]
- Phone:Â 844-908-2328
- Online return portal:Â https://incrediwear.returnlogic.com/
Incrediwear Refund Policy
Incrediwear returns the item’s total purchase price upon acceptance of the return. It’s crucial to remember that the initial shipping charges were not refunded. According to the company, the account could take up to two weeks to be credited after the return ship date.
Does Incrediwear have a holiday return policy?
For any seasonal policy changes during holiday periods, it’s best to check with Incrediwear directly or refer to their website.
Authorized Returns
Incrediwear accepts returns for items purchased directly from its website. Returns for items purchased from third-party vendors, including online marketplaces like Amazon and retail locations, must be handled through the original place of purchase.
Return Procedures for Authorized Returns
To initiate a return:
- Visit Incrediwear returns page
- Follow the instructions to select items for return or exchange
- Ensure items are in original condition with tags attached
- Pack the items securely
- Ship the package using the provided return instructions
Following these procedures ensures a smooth return process.
Incrediwear Items that are not refundable
According to the policy, the following items are not refundable:
- Gift cards
- Promotional (free) items
- Items purchased from third-party vendors
Always check the product description carefully before purchasing to see if an item is eligible for return or exchange.
How to Return an Item to Incrediwear
In-Store Returns:
Incrediwear does not accept returns at retail locations for items purchased through their website. All online purchases must be returned through the online return process.
Online Returns:
- Visit Incrediwear returns page
- Follow the provided instructions to initiate your return or exchange
- Pack the items securely with all original tags attached
- Ship the package using the method specified in the return instructions
This process ensures that your return is adequately tracked and processed.
Read More
FAQs About Incrediwear Return Policy
How long do I have to return an item?
You have 60 days from the purchase date to initiate a return or exchange.
Can I return promotional items?
No, promotional (free) items are final sale and not eligible for return or exchange.
Do I have to pay for return shipping?
Incrediwear offers free returns and exchanges on domestic orders.
Can I exchange an item for a different size?
Yes, free exchanges are offered within the 60-day return period.
Will I get a full refund if I return an item?
You will be refunded the purchase price. However, the initial delivery charges are not.
Can I return an item I bought online to an Incrediwear store?
No, online purchases must be returned through the online return process.
What condition does my return need to be in?
Items must be unwashed, undamaged, and in new condition with all original tags attached.
How long does it take to process a return?
According to Incrediwear, your account could take up to two weeks to be credited following the return ship date.
Can I return a gift?
While not explicitly mentioned, many retailers allow gift returns. You may need the order number or gift receipt.
What if my item arrives damaged?
Contact Incrediwear customer service immediately by emailing a photo and required information to [email protected].
Conclusion
Incrediwear return policy offers customers a fair and straightforward process for returning or exchanging items. With a generous 60-day window and free returns and exchanges for domestic orders, the policy provides flexibility for customers needing clarification on their purchases. However, it’s essential to be aware of the conditions for returns, such as the item’s condition and the non-refundable nature of promotional items.