Maurices Return Policy: Money-Back Guarantee

Shopping for clothing can be a delightful experience, but sometimes what looks perfect on the hanger only works when you get home. That’s where a good return policy becomes crucial. Maurices, a famous women’s clothing retailer, understands this and has implemented a customer-friendly return policy to ensure your shopping experience is as stress-free as possible. In this guide, we’ll dive deep into Maurices return policy’s ins and outs, helping you shop confidently.

What is Maurices Return Policy?

Maurices offers a generous and flexible return policy to give customers peace of mind with their purchases. They happily accept returns from Maurices and evsie™ brands at any time, provided you have the original receipt or order number. This policy reflects Maurices commitment to customer satisfaction, ensuring you feel good about everything you buy.

Maurices Return Policy Time Limit

One of the most customer-friendly aspects of Maurices return policy is that there is no specific time limit for returns when you have your original receipt or order number. This means you can return items whenever you decide they’re not suitable for you, without the pressure of a ticking clock.

Maurices Terms and Conditions

While Maurices strives to make returns as easy as possible, there are a few conditions to keep in mind:

1. Items must be in their original, unworn condition.
2. Maurices reserves the right to refuse returns for items that have been visibly worn or damaged.
3. Panties cannot be returned if the tag has been removed.
4. Swimsuits are not returnable if the hygienic liner has been removed.
5. Maurices may refuse returns if there appears to be fraud or abuse of the policy.

Maurices Policy Without Receipt

If you need to find your receipt or require your order number, don’t worry! Maurices will still accept your return. In these cases, you’ll receive a merchandise credit for the item’s current price. While it’s always best to keep your receipt, this policy ensures you’re safe and dry if you can’t find it.

Maurices Return Policy: After 30 days

The unique aspect of Maurices return policy is that there is no hard deadline for returns. You can return an item if you have the original receipt or order number, even if it has been 30 or 300 days following your purchase. This approach allows you to choose whether an item is right for you at your own pace.

Maurices Exchange Policy

Maurices offers a straightforward exchange policy for both in-store and online purchases:

1. In-store purchases can be exchanged at any Maurices or evsie™ store.
2. Online purchases can also be exchanged in-store.
3. While online exchanges aren’t available through their website, you can return the item and place a new order for the desired product.

Additionally, Maurices offers a unique “Fit Freedom” program for their My Maurices Rewards Members. This allows members to exchange any pair of m jeans by maurices™ for the same style in a new size within 365 days of purchase, once per pair.

What Is Maurices Return and Exchange Fee?

There are no fees for in-store returns and exchanges. However, if you return an online purchase by mail, a $6.95 (USD) fee will be deducted from your refund to cover return shipping costs. This fee applies when you use Maurices Expedited Returns Portal to generate a prepaid return label.

Maurices Warranty

While Maurice doesn’t offer a traditional warranty, its flexible return policy is a form of guarantee. They state that they want you to feel good about everything you purchase and will do everything to make it right. This customer-centric approach demonstrates their commitment to your satisfaction.

Maurices Tracking

You will receive a Shipment Confirmation email with tracking details once your order has been shipped. If items are sent separately, you may receive multiple emails. Delivery times depend on your chosen shipping method and location.

You can also track your order by visiting the Order Tracking page on our website.

Maurices Customer Service

Maurices offers multiple ways to get in touch with their customer service team:

Phone: 1-866-977-1542

Live Chat: Available on their website during specified hours

Text: 1-866-977-1542

Their customer service hours are:

Monday – Friday: 9:00 AM – 9:00 PM CT

Saturday – Sunday: 9:00 AM – 7:00 PM CT

Maurices Refund Policy

Maurices process refunds based on the original payment method:

1. For in-store purchases, refunds are typically processed immediately.
2. Refunds are processed once the return is received and inspected for online purchases returned by mail.
3. If you’re returning without a receipt, you’ll receive a merchandise credit for the item’s current price.

It’s noteworthy that in-store returns can only be processed for merchandise credit for items purchased using Afterpay or PayPal. The items must be returned to their warehouse for a refund to be issued to your Afterpay or PayPal account.

Maurices Items That Are Not Refundable

While Maurice has a generous return policy, there are a few exceptions:

1. Panties with removed tags
2. Swimsuits with removed hygienic liners
3. Items that have been visibly worn or damaged

Does Maurices Have a Holiday Return Policy?

Given their already flexible year-round policy, the standard policy also likely applies during holidays. However, it’s always a good idea to check their website or contact customer service during holidays for special announcements.

Maurices Authorized Returns

All Maurices and evsie™ stores are authorized to process returns and exchanges. For online returns, you should use their Expedited Returns Portal to ensure your return is approved and processed correctly.

Maurices Return Procedures for Authorized Returns

To return an item to Maurices, follow these steps:

1. For in-store returns:

• Bring the item(s) you wish to return to any Maurices or evsie™ store.
• Bring your original receipt or order number.
• An associate will process your return or exchange.

1. For online returns:

• Visit Maurices Expedited Returns Portal.
• Enter your order number and select the items you wish to return.
• Print the prepaid return label provided.
• Pack your items securely, preferably in the original packaging.
• Attach the return label and drop off the package at an authorized shipping location.

Maurices Reviews

“I can’t say enough good things about Maurices return policy! Last month, I bought a dress for a wedding, but when I got home, I realized it wasn’t quite right for the occasion. Even though it had been a few weeks since my purchase, I could return it to my local Maurices store without hassle. The staff was amiable and helpful, and I found the perfect outfit for the wedding. Maurices flexible return policy allowed me to keep shopping until I found exactly what I needed. I’m a customer for life!”

How to Return an Item to Maurices

In-Store Returns:

1. Gather the item(s) you wish to return and your original receipt or order number.
2. Visit any Maurices or evsie™ store.
3. Speak with a sales associate, who will process your return or exchange.
4. If you don’t have your receipt, you’ll receive a merchandise credit for the item’s current price.

Online Returns:

1. Go to the Expedited Returns Portal page at Maurices.com.
2. Order numbers can be found on packing slips, order emails, and online accounts; enter them here.
3. Choose the things you want to return.
4. Print the included prepaid return label.
5. As much as possible, pack your stuff in their original packaging.
6. Put the package’s return label on it.
7. Deliver the package to an approved shipping destination.
8. Please be aware that your refund will be less than a $6.95 (USD) fee to cover the cost of return postage.

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Conclusion

Maurices return policy stands out for its flexibility and customer-centric approach. With no strict time limits, multiple return options, and a commitment to customer satisfaction, Maurices ensures your shopping experience is as stress-free as possible. Whether in-store or online, you can buy confidently, knowing Maurices has your back if your purchase needs to work out. Happy shopping!