Sheets & Giggles Return Policy: Returns Made Easy

Having the right bedding is crucial for getting a good night’s sleep. Sheets & Giggles understands this, so they offer a customer-friendly return policy. In this comprehensive guide, we’ll explore the details of Sheets & Giggles return policy, ensuring you have all the information you need to make confident purchases and hassle-free returns if necessary.

What is the Sheets & Giggles Return Policy?

Sheets & Giggles offers a generous “no-questions-asked” return and refund policy for most of their products. This policy gives customers peace of mind when trying out their bedding products. For most items, including sheets, pillows, comforters, and duvet covers, there is no hard time limit on returns if you’re unhappy with your purchase.

However, it’s important to note that there are some specific timeframes and conditions for certain types of returns and exchanges:

• For automated returns through their online portal: 90-day window from the purchase date
• For automated exchanges (e.g., different color or size): 30-day window from the purchase date
• For mattresses: 100-night sleep trial return policy

Sheets & Giggles Return Policy Time Limit

While the Sheets & Giggles automated return portal has a 90-day window from the purchase date, this window is 30 days for exchanges. After 90 days, you must directly contact their customer service team to process a return.

Sheets & Giggles Terms and Conditions

1. Prepackaged sets cannot be exchanged for individual items (e.g., exchanging a Queen sheet from a set for a King sheet).
2. Only unopened items are eligible for large orders refunding (5+ items).
3. Unopened items beyond 3 months are not eligible for refunds.
4. Mattress returns require at least a week-long trial period before requesting a return.

Sheets & Giggles Policy Without Receipt

Sheets & Giggles primarily operates online; most purchases should be traceable through order numbers or email addresses. If you’ve lost your receipt, contacting their customer service team is likely the best action.

Sheets & Giggles Return Policy After 30 days.

Returns are still possible after 30 days. The automated return portal allows for returns up to 90 days from purchase. Even after 90 days, Sheets & Giggles evaluates return requests case-by-case. Email their customer service team to initiate the process.

Sheets & Giggles Exchange Policy

Sheets & Giggles offers a 30-day exchange window for new colors or sizes. You can do this through their automated exchange portal at SheetsGiggles.com/returns. After 30 days, you must contact customer service to inquire about exchange options.

What Is Sheets & Giggles Return and Exchange Fee?

Good news! Sheets & Giggles cover the return shipping costs for you. Returns and exchanges are free when processed through their automated portal. The only exception mentioned is for mattress removal, which may incur a fee.

Sheets & Giggles Warranty

Sheets & Giggles offers a “total confidence warranty.” This means:

1. Any issues with your order (wrong size, packing error, shipping damage, etc.) will be resolved with a free replacement item.
2. Manufacturing defects are covered within one year of purchase.
3. Beyond one year, they still offer assistance, typically in the form of a significant discount on a replacement item.
4. With proper care, their products are designed to last for years.

Sheets & Giggles Customer Service

Email: [email protected]

You can also contact their customer service team through the contact form at SheetsGiggles.com/help.

Sheets & Giggles Refund Policy

Sheets & Giggles offers full refunds for most returns. Once a return is processed, it typically takes 7-9 business days for the refund to appear on your card.

Sheets & Giggles Items That Are Not Refundable

While most items are eligible for return, there are a few exceptions:

1. Individual items from prepackaged sets
2. Used or washed items (for exchanges)
3. Opened items in large orders (5+ items)
4. Unopened items beyond 3 months from purchase

Does Sheets & Giggles Have a Holiday Return Policy?

The standard policy applies year-round unless stated on their website during the holiday season.

Sheets & Giggles Authorized Returns

All returns should be initiated through their automated returns portal at SheetsGiggles.com/returns or by contacting their customer service team directly for particular cases or returns beyond 90 days.

Sheets & Giggles Return Procedures for Authorized Returns

1. For orders less than 90 days old, use the automated Returns & Exchanges portal at SheetsGiggles.com/returns.
2. For orders older than 90 days, email [email protected] to initiate the return process.
3. For mattress returns, email the customer service team after trying the mattress for at least a week.

How to Return an Item to Sheets & Giggles

In-Store Returns

Sheets & Giggles primarily operates online.

Online Returns

1. Visit SheetsGiggles.com/returns
2. Enter your order information
3. Select the items you wish to return or exchange
4. Follow the prompts to complete the return or exchange process
5. Print the provided return shipping label
6. Pack your items securely
7. Drop off the package at a shipping location

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Conclusion

Sheets & Giggles offers a customer-friendly return policy prioritizing satisfaction and ease of use. They demonstrate a solid dedication to customer service with generous timeframes, free return shipping, and a commitment to resolving issues. Whether trying out their sheets, pillows, or mattresses, you can shop confidently, knowing that Sheets & Giggles has your comfort and back covered.