Finding the perfect fit and style is crucial when shopping for footwear. However, what looks excellent online might sometimes not meet your expectations in person. That’s where a solid return policy becomes essential. This comprehensive guide will explore Taos Footwear return policy, ensuring you have all the information you need to shop confidently.
What is Taos Return Policy?
Taos Footwear offers a customer-friendly return policy to provide peace of mind with every purchase. Their policy allows customers to return unused items within a specified timeframe, ensuring satisfaction with every transaction. The policy is straightforward: unused items NOT marked as Final Sale Items may be returned within 30 days from the original purchase date.
Taos Return Policy Time Limit
Taos provides a 30-day return window from the original purchase date.This period gives customers ample time to evaluate their purchases and decide if they meet their needs.
Taos Return Bar Locations
Taos has partnered with Happy Returns to provide convenient return options. Customers can drop off their returns at any participating Happy Returns Bar. To find the nearest location, customers should visit the Taos returns portal and enter their order information to receive a QR code or express code for their return.
Taos Terms and Conditions
To be eligible for a return, items must be:
- Unworn and unused
- In original packaging
- Returned within 30 days of the original purchase date
- Not marked as Final Sale Items
Taos recommends trying on footwear indoors on carpeted surfaces to maintain the shoes’ condition.
Taos Policy Without Receipt
Taos online purchases come with digital receipts, and customers need to initiate returns through the online portal. This shouldn’t be a common issue for Taos customers.
Taos Return Policy: After 30 days
Taos return policy is strictly limited to 30 days from the original purchase date.
Taos Exchange Policy
With Taos exchanges are always free. For items marked as SALE, Taos offers a one-time size exchange option, but these items are not eligible for refunds.
What Is Taos Return and Exchange Fee?
Taos fee structure for returns and exchanges is as follows:
- Exchanges: Always free
- Returns for Refund:Free at a Return Bar
- Returns by Mail: A $10 restocking fee will be deducted from your refund
- Sale Items: Qualify for a one-time exchange only; no refunds
Taos Warranty
Taos products come with a 6-month warranty from the date of purchase against defective artistry and materials. If a product is deemed faulty after inspection, Taos will repair, replace, or credit the item. This warranty does not cover normal wear and tear or damage caused by misuse, neglect, accident, modification, or unauthorized repair.
Taos Customer Service
Taos offers customer support through the following channels:
Phone: 1.844.363.8267
Email:[email protected]
Customer service hours are Monday through Friday, 8 am—5:30 pm PST, excluding federal holidays within the United States.
Taos Refund Policy
Upon approval of your return, Taos offers a full refund for items returned within the 30-day window. For returns by mail, a $10 restocking fee will be deducted from the refund. Shipping charges are non-refundable.
Taos Items That Are Not Refundable
The following items are not eligible for return or refund:
- Final Sale items
- Accessories
- Shoe Care Products
- Gifts or promotional items
- Items from the Clearance Collection
- Worn, washed, and altered items
- Any product listing Final Sale Colors on the product page
- Sale items (these qualify for one-time size exchanges only)
Does Taos Have a Holiday Return Policy?
The standard 30-day return policy applies year-round unless otherwise stated on their website during holiday seasons.
Taos Authorized Returns
All returns must be authorized through Taos online return process. This involves using their online return portal to initiate the return and receive a QR code or express code for drop-off at a Happy Returns Bar.
Taos Return Procedures for Authorized Returns
To initiate a return:
- Visit the Taos returns portal at https://returns.Taosfootwear.com
- Enter your order number (without “TAOS” or “#”) and zip code
- Follow the prompts to select the items you wish to return
- Choose between a refund or an exchange
- Receive a QR code or express code via email
- Drop off your return at a participating Happy Returns Bar, presenting your QR or express code
Taos Reviews
I can’t say enough good things about my experience with Taos Footwear! I was a bit nervous about the fit when I ordered a pair of sandals online. But their 30-day return policy gave me peace of mind. When the sandals arrived, they were even more comfortable than I expected! The quality is outstanding, and the style is perfect for casual and dressier occasions. Knowing that Taos stands behind its products with a 6-month warranty is reassuring. I’m already eyeing my next pair! – Sarah T., satisfied customer.
How to Return an Item to Taos
In-Store Returns
Taos primarily operates as an online retailer, offering convenient in-person returns through Happy Returns Bars. To return in person:
- Initiate your return through the Taos online portal
- Receive a QR code or express code via email
- Locate your nearest Happy Returns Bar
- Bring your items and present your QR or express code at the Happy Returns Bar
- The staff will handle the packaging and shipping of your return
Online Returns
- Go to https://returns.Taosfootwear.com
- Enter your order number (without “TAOS” or “#”) and zip code
- Select the items you wish to return
- Choose between a refund or an exchange
- Receive a QR code or express code via email
- If mailing your return, generate a return label through the online portal
- Please package your item securely in its original condition
- Attach the return label and ship the package
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FAQs About Taos Return Policy
Q: How long do I have to return an item?
A: Return unused items within 30 days from the original purchase date.
Q: Do I have to pay for return shipping?
A: Returns are free at Happy Returns Bars. A $10 restocking fee is deducted from your refund for mail returns.
Q: Can I return sale items?
A: Sale items qualify for a one-time size exchange only; they are not eligible for refunds.
Q: What if I receive a defective item?
A: Taos offers a 6-month warranty against defective artistry and materials. Contact customer service to file a warranty claim.
Q: Can I exchange an item instead of returning it?
A: Yes, exchanges are always free within the 30-day return window.
Q: How do I track my return?
A: Use your order number to track your return through the Taos online portal.
Conclusion
Taos Footwear return policy balances customer satisfaction and business efficiency. Taos demonstrates its commitment to customer service with a 30-day window for returns and exchanges, free exchanges, and convenient return options through Happy Returns Bars. While there are some restrictions on sale and final sale items, the overall policy gives customers the flexibility to shop confidently, knowing they can quickly return or exchange items if needed