TravisMathew Return Policy: A Comprehensive Guide

TravisMathew, a leading lifestyle and performance apparel brand, offers a customer-friendly return policy to ensure every purchase’s satisfaction. This guide provides a detailed overview of TravisMathew return policy, helping you navigate the process smoothly and make informed purchase decisions.

What is TravisMathew Return Policy?

TravisMathew return policy allows customers to return items within 30 days of delivery. Key points include:

  1. 30-day return window from delivery date
  2. Items must be unworn, unwashed, and in new condition with original tags attached
  3. Free returns for TM Rewards members
  4. All sale items are final sale

TravisMathew Policy Without Receipt

Customers can initiate returns using their order number and email address through TravisMathew online return portal for online purchases. This system eliminates the need for a physical receipt, making the return process more convenient for customers.

TravisMathew Return Policy: After 30 days

Returns are allowed within 30 days from the date of delivery. Items are typically not eligible for return after this period.

What Is TravisMathew Exchange Policy?

TravisMathew does not process exchanges for purchases made online or in-store. Customers are advised to return unwanted items and place new orders for desired products.

What Is TravisMathew Return and Exchange Fee?

TM Rewards members enjoy free returns. The policy doesn’t specify fees for non-members.

TravisMathew Warranty

For defective items purchased directly from travismathew.com, customers can submit photos showing the defect and their original order number for resolution. Warranty claims for items purchased elsewhere should be handled through the original place of purchase.

TravisMathew Terms and Conditions

  1. 30-day return window from delivery date
  2. Items must be in new condition with all original tags
  3. Sale items are final sale
  4. Third-party purchases must be returned to the original seller
  5. Gift cards are non-refundable

TravisMathew Customer Service

Customer support is available through:

  1. Email: [email protected]
  2. Phone: 1-877-969-1952
  3. Online return portal: www.travismathew.com/return/return-exchange

TravisMathew Refund Policy

Refunds are given in the original form of payment. Processing typically takes 5-7 business days after receiving the returned item, and it takes an additional 7-10 business days for the refund to appear on bank statements.

Authorized Returns

Items bought straight from TravisMathew website or retail locations are eligible for returns. Third-party purchases must be returned to the original seller.

Return Procedures for Authorized Returns

  1. Visit www.travismathew.com/return/return-exchange
  2. Sign in or enter order details
  3. Select items for return and print shipping labels
  4. Pack items securely with original tags
  5. Drop off at a shipping outlet

Items that are not refundable

  1. Final sale items
  2. Gift cards
  3. Items purchased from third-party retailers

How to Return an Item to TravisMathew

In-Store Returns:

TravisMathew retail stores cannot process returns for online purchases.

Online Returns:

  1. Access the returns page on TravisMathews website
  2. Sign in or enter order details
  3. Select items to return
  4. Print the shipping label
  5. Pack items with all original tags
  6. Drop off at an authorized shipping location

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FAQs About TravisMathew Return Policy

How long do I have to return an item?

30 (Thirty) days from the delivery date.

Can I return sale items?

No, all sale items are final sales.

Is return shipping free?

Yes, for TM Rewards members.

Can I exchange items?

No, you need to return the item and place a new order.

Will I get a full refund?

Yes, if the item meets the return criteria.

Can I return online purchases to a store?

No, online purchases must be returned through the online process.

What condition should returns be in?

Unworn, unwashed, and in new condition with all original tags.

How long does return processing take?

5-7 business days after receiving the item.

Can I return gifts?

Yes, I am using the order number and associated email address.

What if my item is damaged?

Contact customer service with photos and your order number.

Conclusion

TravisMathew return policy is fair and straightforward. The 30-day and free returns window for TM Rewards members provides flexibility and convenience. Customers can shop confidently by understanding the policy details, such as item condition requirements and the process for online returns.

This customer-centric approach aligns with TravisMathew’s commitment to quality and customer satisfaction. Whether a long-time fan or new to the brand, the clear return policy lets you confidently explore TravisMathew’s product range.

Meet Sumbal, the Founder of All Return Policy I'm Sumbal, the founder of All Return Policy. With a background as a retail manager and e-commerce consultant, I aim to simplify the complexities of return policies. My mission is to empower readers to secure refunds when they seem out of reach.

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