Finding the perfect pieces that look great and perform well in activewear and athleisure can be a challenge. That’s why having a reliable return policy can make all the difference. In this blog post, we’ll delve into Vuori return policy, a brand that has gained a reputation for its high-quality, sustainable, and stylish clothing.
What is the Vuori Return Policy?
At Vuori, they understand that everybody is unique, and what works for one person might not work for another. That’s why they offer a generous 120-day return policy, giving you ample time to try out their products and ensure they meet your needs and expectations. Whether you’ve changed your mind or the item doesn’t fit as you’d hoped, you can return most Vuori items within 120 days of delivery for a full refund or exchange, as long as they have all tags and labels still attached and are in their original, unworn state.
Does Vuori Have Free Returns
Yes, Vuori offers free returns. you can use their Return Portal to generate a free return label for website purchases and place a new order at your convenience. For additional help, contact [email protected].
Vuori Return Policy Without Receipt
While having a receipt or order confirmation can streamline the return process, Vuori recognizes that things can sometimes go missing. If you’ve lost your proof of purchase, don’t worry! Vuori still allows returns without a receipt, but a few additional steps are involved.
In such cases, you may be required to provide additional information or documentation to verify your purchase, such as a credit card statement or order history. Additionally, without a receipt, you may receive a merchandise credit or exchange instead of a refund.
Vuori Return Policy: After 30 days
Vuori generous return window extends well beyond the standard 30-day period many retailers offer. Even if you’ve had a particular item for over a month, you can still initiate a return or exchange within the 120-day window. This extended timeframe allows you to thoroughly test out your Vuori purchases and ensure they meet your needs, whether you’re hitting the gym, running, or simply lounging around.
Vuori Refund Policy
Regarding refunds, Vuori aims to make the process as straightforward as possible. If you return an item within the 120-day return window and have a valid receipt or order confirmation, you’ll receive a full refund in the original form of payment. Typically, refunds are handled 7–14 business days after Vuori receives and examines the returned item.
What Is Vuori Exchange Policy?
If you’d like to exchange a product for a different size, color, or style, Vuori exchange policy covers you. If the item is within the 120-day return window and in its original, unworn condition, you can request an exchange for a different Vuori product of equal or lesser value. You’ll need to pay the difference if the new item costs more.
Authorized Returns
While Vuori strives to accommodate most returns, Exchanges and refunds might only be available for some items. These include:
1. Heavily used or damaged items
2. Customized or personalized products
3. Intimate apparel or underwear (unless defective)
4. Products purchased from unauthorized resellers
Items that are not refundable
Although Vuori makes every effort to accept returns, some items cannot be exchanged or refunded. These items include:
1. Gift cards
2. Intimate apparel or underwear (unless defective)
3. Customized or personalized products
4. Products that have been worn or altered
Vuori Customer Service
For Vuori customer service, you can reach them quickly via email or live chat. Their support hours are Monday through Friday, 8 AM to 5 PM PST. Currently, phone orders are not accepted.
- Live Chat Hours: 8 AM to 4:30 PM PST
- Email: [email protected]
- Text: (844) 880-5355
- Phone: (844) 880-5355
How to Return an Item to Vuori
Returning an item to Vuori is straightforward, whether you purchased it online or at a Vuori retail location.
In-Store Returns:
1. Gather the item(s) you wish to return, your receipt (if available), and any original packaging.
2. Visit your nearest Vuori retail store.
3. Locate the customer service desk or returns counter and explain to the associate that you’d like to initiate a return or exchange.
4. Provide your receipt (if available) and the item(s) for inspection.
5. The associate will process your return or exchange and issue a refund or merchandise credit accordingly.
Online Returns:
1. Log in to your Vuori account and locate the order you wish to return.
2. Follow the prompts to initiate a return request and provide the reason for the return.
3. Print the Vuori pre-paid return label that was sent to you.
4. If possible, Pack the item(s) securely in their original packaging.
5. Put the pre-paid return label on the parcel and mail it to the shipping carrier’s closest office.
6. Once Vuori receives and processes your return, you’ll receive a refund or merchandise credit accordingly.
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FAQs About Vuori Return Policy
1. Can I return an item without the original packaging?
While it’s recommended that items be returned in their original packaging, Vuori may still accept returns without the packaging on a case-by-case basis.
2. How long does receiving a refund for an online return take?
Refunds for online returns typically take 7-14 business days to process and reflect in your account or credit card statement.
3. Can I exchange an item for a different size or color in-store?
Vuori allows in-store exchanges for different sizes or colors if the item is within the 120-day return window and in its original, unworn condition.
4. Can I return an item that was a gift?
Yes, you can return items that were gifts, but you’ll need to provide the order confirmation or gift receipt to ensure a smooth return process.
5. What if my item needs to be fixed or fixed?
If your Vuori product is defective, you can contact Vuori customer service to initiate a return or exchange at any time, even after the standard 120-day return window.
Conclusion
Vuori return policy is designed to provide a hassle-free shopping experience for its customers. With a generous 120-day return window, you can buy confidently, knowing you have ample time to try out your purchases and ensure they meet your needs and expectations. By understanding the specifics of their return policy, you can invest in high-quality activewear and athleisure pieces that look great and perform well, whether adopting an athleisure lifestyle or going to the gym. Enjoy your shopping, and use Vuori to keep moving!
