When shopping for bird feeders, houses, and other bird-related products, it’s essential to understand the store’s return policy. Wild Birds Unlimited, a specialty retailer focused on backyard bird feeding and nature products, offers a customer-friendly return policy to ensure every purchase’s satisfaction. This guide will provide a detailed overview of Wild Birds Unlimited return policy, helping you make informed decisions and smoothly navigate potential returns or exchanges.
What is Wild Birds Unlimited Return Policy?
Wild Birds Unlimited return policy is designed to be customer-centric and straightforward. The company gladly accepts returns or exchanges of unused merchandise in or with the original packaging at any time after purchase. This policy reflects Wild Birds Unlimited commitment to customer satisfaction and product confidence.
Wild Birds Unlimited Return Policy Time Limit
One of the most customer-friendly aspects of Wild Birds Unlimited return policy is that no specific time limit is mentioned for returns or exchanges of unused merchandise. The policy states that they will accept returns or exchanges “at any time after purchase,” providing customers with flexibility and peace of mind.
Wild Birds Unlimited Terms and Conditions
Key terms and conditions of Wild Birds Unlimited return policy include:
1. Merchandise must be unused
2. Original packaging must be included
3. Food products cannot be returned (with some exceptions at store discretion)
4. Refunds are given in the same form as the original purchase or as store credit
5. Original receipt is required unless the item was purchased under the customer’s name in their computer system
These conditions help maintain the quality of returned items and ensure a fair policy for all customers.
Wild Birds Unlimited Policy Without Receipt
Wild Birds Unlimited policy on returns without a receipt is as follows:
1. If the item was purchased under the customer’s name in their computer system, a receipt may not be necessary
2. Returns and exchanges without a receipt may be issued a store credit at the store’s discretion
This policy provides flexibility for customers who may have misplaced their receipts while maintaining reasonable control over returns.
Wild Birds Unlimited Return Policy After 30 days
Wild Birds Unlimited does not specify a 30-day return limit. Their policy states that they will accept returns or exchanges of unused merchandise anytime after purchase, giving customers a generous return timeframe.
Wild Birds Unlimited Exchange Policy?
Wild Birds Unlimited does offer exchanges. They will gladly accept exchanges of unused merchandise in or with the original packaging at any time after purchase. This policy allows customers to swap items if they need a different product.
What Is Wild Birds Unlimited Return and Exchange Fee?
Wild Birds Unlimited appears not to charge fees for returns or exchanges, making its policy even more customer-friendly.
Wild Birds Unlimited Warranty
Wild Birds Unlimited offers warranties on various products from different suppliers:
1. Aspects, Inc.: Limited lifetime guarantee on WBU branded tube feeders, mesh tube feeders, hummingbird feeders, and window feeders
2. Backyard Nature Products: Limited lifetime guarantee on recycled plastic WBU Branded feeders and houses
3. Brome Bird Care: Limited lifetime guarantee on WBU Eliminator Squirrel Proof and Fundamental feeders
4. Holscher Products Inc.: 10-year guarantee on the Advanced Pole System (APS), 1-year coverage for rusting/powder coating, 90-day guarantee for Drippers and Misters
These warranties demonstrate Wild Birds Unlimited confidence in their products and commitment to customer satisfaction.
Wild Birds Unlimited Customer Service
Wild Birds Unlimited encourages customers to reach out with any questions about warranty coverage. They also invite customers to bring feeders into the store for repairs, often at little to no cost for feeders still in production.
2450 Montebello Square Drive
Colorado Springs, CO 80918(719) 596-1819
Wild Birds Unlimited Refund Policy
Wild Birds Unlimited refund policy states:
1. Refunds will be given in the same form in which the item was purchased
2. Store credit may be issued for the same amount paid
3. Original receipt is required unless the item was purchased under the customer’s name in their computer system
This policy ensures customers receive appropriate compensation for their returns.
Wild Birds Unlimited Items that are not refundable
Wild Birds Unlimited policy states that food products can only be returned if the package has been opened. This is due to concerns about storage conditions and freshness. However, exceptions may be considered case-by-case at the store’s discretion.
Wild Birds Unlimited Have a Holiday Return Policy?
Given their generous year-round return policy, it’s likely that the same terms apply during holiday periods.
Wild Birds Unlimited Authorized Returns
All returns appear authorized as long as they meet the conditions (unused, original packaging). There’s no mention of a specific “authorized returns” process.
Wild Birds Unlimited Return Procedures for Authorized Returns
To return an item to Wild Birds Unlimited:
1. Bring the unused merchandise in its original packaging to the store
2. Provide the original receipt if available
3. If there is no receipt, the store may look up the purchase under the customer’s name in their system
4. The store will process the return or exchange
This straightforward process makes returns and exchanges simple for customers.
How to Return an Item to Wild Birds Unlimited
In-Store Returns:
Wild Birds Unlimited accepts returns and exchanges in-store. Bring the unused item in its original packaging to your local Wild Birds Unlimited store.
2450 Montebello Square Drive
Colorado Springs, CO 80918(719) 596-1819
Online Returns:
Wild Birds Unlimited website or contact their customer service.
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FAQs About Wild Birds Unlimited Return Policy
1. Can I return food products?
Generally, no. Food products cannot be returned due to freshness concerns, but exceptions may be considered case-by-case.
2. Do I need a receipt to return an item?
An original receipt is preferred, but if the purchase was made under your name in their system, a receipt may not be necessary.
3. Is there a time limit for returns?
No, Wild Birds Unlimited accepts returns or exchanges of unused merchandise anytime after purchase.
4. Can I get a refund without a receipt?
Returns without a receipt may be issued a store credit at the store’s discretion.
5. What if my feeder is defective?
Many Wild Birds Unlimited products come with warranties. If you bring the item to the store, they can often repair feeders that are still in production at little to no cost.
6. Can I return opened merchandise?
The policy specifies returns of “unused merchandise,” so opened items may not be eligible for return.
Conclusion
Wild Birds Unlimited return policy stands out for its customer-friendly approach. It offers returns and exchanges on unused merchandise without a specified time limit. This policy and its extensive warranties on many products demonstrate its commitment to customer satisfaction and confidence in its merchandise. While some restrictions exist on food products, the overall policy provides customers flexibility and peace of mind when shopping for bird-related products at Wild Birds Unlimited.
