Wildcraft Return Policy: Money-Back Guarantee

The right equipment is crucial when you’re gearing up for your next outdoor adventure. Wildcraft, a famous outdoor gear and apparel brand, understands this and offers a customer-friendly return policy. This guide will walk you through everything you need to know about Wildcraft return policy, ensuring you can confidently shop for your next excursion.

What is Wildcraft Return Policy?

Wildcraft offers a 7-day return policy for most of its products. This policy allows customers to return purchased items within 7 days of delivery, giving you a week to inspect and decide if the product meets your expectations.

Wildcraft Return Policy Time Limit

The time limit for returns at Wildcraft is 7 days from the delivery date. This window provides customers ample time to check their purchases and decide whether to keep or return them.

Wildcraft Terms and Conditions

To be eligible for a return, items must meet the following conditions:

• Be undamaged and in the same condition as delivered
• Have all tags intact
• Be returned within 7 days of delivery
• Not be innerwear, thermal wear, gaiters, masks, or hazmat suits
• Not be discounted products (except for Travel cases and Duffel Trollies)

All returned items go through a quality checklist before processing a refund or replacement.

Wildcraft Policy Without Receipt

Wildcraft online purchases come with digital receipts, so this shouldn’t be a common issue for customers. However, keeping your receipt for in-store purchases is always best to ensure a smooth return process.

Wildcraft Return Policy: After 30 days

Wildcraft return policy is limited to 7 days from the delivery date. There is no policy for returns after 30 days, which suggests that returns are only accepted within the 7-day window.

Wildcraft Exchange Policy

Wildcraft allows exchanges at any of its nearest stores. Customers must carry the original invoice and warranty details with intact product tags to process an exchange.

What Is Wildcraft Return and Exchange Fee?

Wildcraft, it is worth noting that convenience fees and delivery charges are non-refundable in case of a return.

Wildcraft Warranty

Wildcraft offers different warranty periods for various product categories:

• Backpacks: 5-year carry-in warranty for manufacturing defects
• Travel Cases/Luggage: 5-year international warranty for Wildcraft Travel Cases, 3-year international warranty for TORQ Luggage
• Footwear: 3-month domestic warranty against manufacturing flaws

Wildcraft Tracking

Wildcraft is common for online retailers to provide order tracking. Customers likely receive tracking information via email once their order is shipped.

Wildcraft Customer Service

Wildcraft provides the following customer service contact information:

Phone: +91 7676866666

Email: [email protected]

Wildcraft Refund Policy

Wildcraft refund policy includes the following points:

• Refunds for Cash on Delivery orders are processed through a payout link via Razorpay
• Refunds for prepaid orders are credited to the original payment account within 5-7 working days after the quality check
• Convenience fees and delivery charges are non-refundable

Wildcraft Items That Are Not Refundable

The following items are not eligible for return or refund:

• Innerwear
• Thermal wear
• Gaiters
• Masks
• Hazmat suits
• Most discounted products (except Travel cases and Duffel Trollies)

Does Wildcraft Have a Holiday Return Policy?

The standard 7-day return policy applies year-round unless otherwise stated on their website during holiday seasons.

Wildcraft Authorized Returns

Wildcraft must authorize all returns. To return a product, log into your Wildcraft.com account and initiate a return request for each product.

Wildcraft Return Procedures for Authorized Returns

To return an item to Wildcraft:

1. Log onto Wildcraft.com and click on “My Account.”
2. Initiate a return request for each product you want to return
3. Pack the items securely
4. Attach the return declaration document with the return ID(s) for each product onto the package
5. Ship the package back to Wildcraft or arrange for a reverse pickup (if available in your area)

Wildcraft Reviews

“I recently purchased a Wildcraft backpack for my trekking trip, and while it was a great product, I realized it was slightly larger than I needed. I was pleasantly surprised by how smooth the return process was! The 7-day window gave me enough time to assess the bag properly, and when I decided to return it, the customer service team was accommodating. They guided me through the online return process, and I had my refund within a week. Wildcraft efficient return policy has made me a loyal customer!” – Rahul M., satisfied outdoor enthusiast.

How to Return an Item to Wildcraft

In-Store Returns

For exchanges, visit your nearest Wildcraft store. Bring the item in its original condition, along with the original invoice and warranty details, to process an in-store exchange.

Online Returns

1. Log into your Wildcraft.com account
2. Go to “My Account” and initiate a return request for each product
3. Pack the item(s) securely with all original tags intact
4. Attach the return declaration document with the return ID(s)
5. Ship the package back to Wildcraft or wait for reverse pickup (if available)

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Conclusion

Wildcraft return policy offers customers a 7-day window to return most unused items, balancing customer satisfaction and business efficiency. While restrictions include no returns on innerwear or most discounted products, the policy is generally customer-friendly. By understanding the terms and conditions, outdoor enthusiasts can shop with confidence, knowing they have the flexibility to return or exchange items if needed. Remember always to keep your receipt and treat your purchases carefully to ensure eligibility for returns if necessary.